Contact

Get in touch

Email us at support@snugknit.com. We reply within 24 hours, Monday to Friday.

For anything about an existing order, include your order number. It's in your confirmation email and starts with #.

Common questions

Before you write, the FAQ covers sizing, washing, and how the brace fits. Shipping times are on the shipping page, and the 60-day guarantee is explained under returns.

Wrong size?

Just email us. We'll send the right size at no charge and you keep the first one — no forms, no return label.